Refund Policy
Last Updated: August 2026
At AKademy38 Education, we are committed to providing high-quality educational programs and support to our students. We understand that circumstances may change and aim to handle refund requests fairly and transparently.
1. Program Enrolments
When a student enrols in an AKademy38 program, resources, planning and class arrangements are prepared based on the enrolment. Refund eligibility depends on:
- Timing of the request
- Whether the program has commenced
- Resources or services already provided
2. Refund Requests Before Program Commencement
If a refund request is submitted before the commencement of a program, AKademy38 will review the request based on:
- Administrative preparation completed
- Resources provided
- Associated costs
Eligible refunds may be processed after consideration of these factors.
3. Refund Requests After Program Commencement
Once a program has commenced, refunds may be limited as educational services, resources and class preparation may already have been provided. Each request will be reviewed individually.
4. Alternative Options
Where appropriate, AKademy38 may offer alternatives such as:
- Transferring to another available class
- Moving enrolment to a future term
- Adjusting participation arrangements
5. Submitting a Refund Request
All refund requests must be submitted in writing and include:
- Student name
- Parent/guardian name
- Contact details
- Program enrolled in
- Reason for request
Requests can be sent to:
akademy38education@gmail.com
6. Contact Us
For any refund enquiries, please contact:
AKademy38 Education
akademy38education@gmail.com